Hospital Security Award
Sponsored by Honeywell Commercial Security
The critical assets of a hospital - its people, property, information and reputation - must be protected. This award will recognise hospitals that have made significant steps towards a safer environment for patients and workers through the implementation of a security policy which incorporates the latest advancements in CCTV, access control and other monitoring technologies.
2022 Winner: Liverpool Heart and Chest Hospital NHS Trust - Physical Security / CCTV upgrade
At the height of the pandemic in 2020, The Trust’s security team began the modernisation of its video network. Camera feeds are now easily accessible from a single cloud-managed software platform, so designated staff can view, archive, and share footage quickly and easily from any web browser or mobile device. Alongside the physical security of patients, the system prioritises the protection of sensitive patient data.
Worcestershire Acute Hospitals NHS Trust - Access Control system
Royal Free Hospital NHS Trust - Manned Guarding
Kent Community Health NHS Foundation Trust - SafeZone Staff safety
Chelsea and Westminster Hospital NHS Trust
A 2020 Survey revealed that 26 per cent of NHS staff had experienced at least one incident of abuse or harassment in the last 12 months. Despite initial concerns, the decision to introduce body worn cameras at Chelsea and Westminster has been successful in reducing acts of aggression. The devices have helped to de-escalate many incidents and have made staff feel more confident at work.
Royal Manchester Children’s Hospital
Guy's & St Thomas NHS Foundation Trust
London Ambulance Service
South London and Maudsley NHS Foundation Trust
Experts from the NHS, Metropolitan Police Service, and Crown Prosecution Service are working together to improve the prosecution rates of criminal investigations following assaults on NHS workers. The pilot scheme, called Operation Cavell, will help to protect health workers on the frontline, ensuring that senior investigators review all crimes against NHS workers and will use the experience of specialised and dedicated police investigators.
University Hospitals of North Midlands NHS Trust
NHS Digital/NHS Shared Business Services
Ashford and St Peter's Hospitals
University Hospitals Birmingham NHS Foundation Trust - tackling violence and aggression
In partnership with West Midlands Police, security management specialists at University Hospitals Birmingham NHS Foundation Trust launched a hard hitting campaign to tackle the problem and reduce violence and aggression towards staff. The campaign consists of a set of designs illustrating volunteers made up to look like staff in a range of different roles with cuts and bruises, sending the clear message that as well as being morally unacceptable, violent and aggressive behaviour is a serious offence and can lead to prosecution. nAlong with the posters, the ‘No excuse for abuse’ campaign includes an updated policy on managing challenging behaviour by patients and visitors, and a updated training for staff, refreshed communication of the yellow and red card system for repeat offenders of violent and abusive behaviour.
Southern Health NHS Foundation Trust - Bluebird House CCTV upgrade
Norfolk and Suffolk NHS Foundation Trust - Access Control upgrade
The Royal Wolverhampton NHS Trust
The Royal Wolverhampton NHS Trust is the largest employer in Wolverhampton. 77 physical assaults on staff and patients at New Cross Hospital in the last financial year prompted the Trust to increase security spend and introduce more staff to cover buildings and the site car park. A 24 hour control room based at the hospital monitors the CCTV surveillance system while 20 security officers cover the buildings and the hospital site’s car parks and also provide training to other NHS staff. Working in partnership with Carlisle Support Services, a Crimestoppers pilot scheme focused around providing staff, patients and visitors with a way to report crime within the NHS anonymously, through a free phone number or online process.
Kings College Hospital
Norfolk and Suffolk NHS Foundation Trust
East Lancashire Hospitals NHS Trust
IIn order to enhance the Patient Experience, Patient Valuable Drawers were introduced during 2015/16 following feedback from patients that they wanted a safe and secure area to store personal items. This secure drawer forms part of the bedside cabinet and is fitted with a Radio Frequency ID (RFID) locking system, which allows the patient access to the secure unit by means of an RFID wristband at any time they wish and as the wristband is uniquely programmed for that patient on admission.The cabinets have been instrumental in a achieving a reduction of one third in the number of claims for compensation from patients for lost or damaged items in 2016/17.
Dartford and Gravesham NHS Trust
University Hospitals Birmingham NHS Foundation Trust
East Lancashire Hospitals Trust
Following feedback from patients, Royal Blackburn Hospital, part of East Lancashire Hospitals Trust, is deploying a secure storage system developed in partnership with a local company, for patient’s valuables. A drawer has been designed as part of the patient’s bedside cabinet, which can only be locked and unlocked using a Radio Frequency ID wristband, which is programmed on the patient’s arrival. The programming of the wristbands takes only seconds and they have been designed to be compliant with Infection Prevention and Control requirements. It is anticipated that the system will be rolled out to its other wards and hospitals in order to enhance the security of patient’s property throughout the trust. Commended Southend University Hospital NHS Foundation Trust - Security improvements NHS Greater Glasgow and Clyde - Infra Red Personal Activation Device rollout.
Southend University Hospitals NHS Trust
NHS Greater Glasgow and Clyde
East Lancashire Hospitals NHS Trust
In order to tackle a rise of violence against stafff and patients, a pilot project at this year's wining Trust introduced two full-time police liaison officers, stationed in the A&E Department. They have been specially trained to work with medical staff to identify individuals who display challenging behaviour, signs of alcohol and substance misuse and also those with undiagnosed mental health issues 2015
Norfolk and Norwich University Hospital NHS Trust
NHS Merton Clinical Commissioning Group
Royal Liverpool University Hospital