Outstanding Achievement in Healthcare
Awarded to an NHS organisation that has achieved success in its role and brought benefits to the wider NHS through the dedication and expertise of its staff.
2022 Winner: Northumbria Healthcare NHS Foundation Trust
Based on the experience of its staff, Northumbria Healthcare NHS Foundation Trust is rated the best acute and combined acute and community trust in the country. A new Procedures Unit at the Northumbria Specialist Emergency Care Hospital opened earlier this year and has already sparked positive feedback from patients. This year, the trust has been active as part of the Hope project - a European exchange programme that offers those with healthcare managerial responsibilities an opportunity to spend time in another country’s healthcare system.
Commended
Ashford and St. Peter's Hospitals NHS Foundation Trust
Homerton Healthcare NHS Foundation Trust
University Hospital Southampton NHS Foundation Trust
St Helens and Knowsley Teaching Hospitals NHS Trust
2021 Winner
University Hospitals Sussex NHS Foundation Trust
The merger of Western Sussex Hospitals and Brighton and Sussex University Hospitals took place in April this year, placing the new organisation in a strong position to move beyond the challenges of the coronavirus pandemic. Responsible for seven hospitals as well as numerous community and satellite services, progress has been made in a number of areas including long Covid research, HIV testing in the community and auditory implants. A new Urgent Treatment Centre, which expands A&E provision at the Royal Sussex County Hospital, is due for completion in Spring 2022.
Commended
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Northern Care Alliance NHS Foundation Trust
Bolton NHS Foundation Trust
University Hospitals Birmingham NHS Trust
2020 Winner
South Warwickshire Hospitals NHS Foundation Trust
In December 2019, the Care Quality Commission rated South Warwickshire Hospitals NHS Foundation Trust as Outstanding overall, making it the first ‘Outstanding’ acute and community healthcare provider in the Midlands.
The inspectorate said that the trust was seen to have made several improvements since its last inspection in January 2018, when it was rated as Good overall. Among the positives highlighted in the CQC’s report was leaders having the experience, commitment, integrity and skills to run a high quality and proactive service that was fully patient-centred, and promoting equality and diversity in daily work and provided opportunities for career development.
Commended
Thames Valley Air Ambulance
Berkshire Healthcare NHS Foundation Trust
Cambridge University Hospitals NHS Foundation Trust
2019 Winner
Newcastle upon Tyne Hospitals NHS Foundation Trust
In total, six of nine key service areas – urgent and emergency services, surgery, critical care, maternity, end of life care and services for children and young people – are now rated outstanding ‐ two more than at the last inspection. The Trust’s biggest hospitals (the RVI and the Freeman) along with the Dental Hospital also received the top rating. This year, Newcastle‐upon‐Tyne was one of the top performing health Trusts in the country for its A&E target) end of life care and diagnostic imaging all received incredibly positive reports.
Commended
Guys and St Thomas NHS Trust
Kent Community Health NHS Foundation Trust
West Midlands Ambulance Service University NHS Foundation Trust
University Hospitals Bristol NHS Foundation Trust
2018 Winner
Kingston Hospital NHS Foundation Trust
The Trust became the first acute trust in the London region to receive an Outstanding rating for being well‐led. Cancer care is a particular area of excellence for the trust, consistently being one of the best performing trusts in London for achieving targets and chosen to be part of a pilot to cut the waiting times down even more. Dementia care, palliative care and sexual health services have all received praise.
Commended
Somerset Partnership NHS Foundation Trust
North Staffordshire Combined Healthcare NHS Trust
The Christie NHS Foundation Trust
West Suffolk NHS Foundation Trust
London Ambulance Service
2017 Winner
University Hospitals Bristol NHS Foundation Trust
In March of this year, UH Bristol became the first Trust in the country to go from ‘Requires Improvement’ to ‘Outstanding’ between two inspections. A groundbreaking initiative that has allowed staff to provide feedback is the Trust’s Happy App; an interactive system for all colleagues to report back to their senior colleagues how they are feeling, and suggestions of improvements that can be made.
Commended
Kent and Medway NHS and Social Care Partnership Trust
Somerset Partnership NHS Foundation Trust
Birmingham Women’s and Children’s Hospital NHS Foundation Trust
Inclusion (South Staffordshire and Shropshire Healthcare NHS Trust
Northumbria Healthcare NHS Foundation Trust
Clatterbridge Cancer Centre NHS Foundation Trust
2016 Winner
Hinchingbrooke Health Care NHS Trust
After returning to NHS management on 1 April 2015 after a period in private control, Hinchingbrooke Hospital is out of special measures, with the latest CQC report from August this year now rating all of the trusts’ services as Good. As well as several areas of outstanding practice, the latest patient survey reports show improvements in food quality. A merger with Peterborough and Stamford Hospitals is planned for April 2017.
Commended
Royal Free London NHS Foundation Trust
Western Sussex Hospitals NHS Trust
Northumberland, Tyne and Wear NHS Foundation Trust
East London NHS Foundation Trust
2015 Winner
Frimley Health NHS Trust
The patient-centred culture at this year's winning trust is evidence of strong leadership. Staff have been praised for their pre-natal care and cancer support, and biomedical scientists from its pathology department recognised in their efforts to combat the spread of the Ebola Virus.
Commended
Cornwall Partnership NHS Foundation Trust
Salford Royal NHS Foundation Trust
Cornwall Partnership NHS Foundation Trust
Basildon & Thurrock University Hospitals NHS Foundation Trust
Papworth Hospital NHS Foundation Trust